These terms apply to users of fortisgreen.com
They will be valid for all your future transactions with Fortis Green and visits to to our website. These conditions apply to sales of products from fortisgreen.com to individual customers. The conditions of sales mentioned hereafter concern only sales through the Fortis Green official website and are not related to any other conditions which are applied in stores. We reserve the right to revise these terms and conditions at any time.
All prices are processed in US dollars
A foreign currency estimate is available for major currencies, which is based on the exchange rate taken from Shopify's XE API
These terms and conditions are governed by Australian law and you agree that the Australian courts will have exclusive jurisdiction of any dispute under this agreement. The laws of your country may be different from the laws in Australia and there may be additional legal requirements for you to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website
RETURNS + EXCHANGES
Under Australian Consumer Law anyone that receives goods are faulty, have been wrongly described, are different to the product purchased on the website or does not do what it is supposed to do are entitled to choose between a refund, exchange or store credit at fortisgreen.com. We do not refund for change of mind though customers are welcome to exchange within 30 days on full price items if the product and packaging is in saleable condition. Postage on exchange is at the customer's expense.
Please note that colours of products will sometimes vary depending on the quality and make of the computer monitors they are being viewed on.
CUSTOMER SERVICE POLICY
Fortis Green is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
Fortis Green shall not be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of Fortis Green, and Fortis Green shall be entitled to a reasonable extension of time for the performance of such obligations.
COPYRIGHT PERMISSION NOTICE
Copyright in the documents (including, without limitation, the trademarks of Fortis Green logos, graphics, text, photos, designs, logos, icons, images data and software) provided in this website are owned by or licensed to Fortis Green. You are authorised to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this copyright permission notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others without prior written consent from Fortis Green. You may not modify the material in any way, without the prior written permission from Fortis Green. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.
Our trademarks include (amongst others) the Fortis Green name and logo. These trademarks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trademarks.
We do not see nor store any payment or credit card information. All transactions are processed through third party payment portal stripe.com.
All customers paying by credit card may be subject to bank validation checks before stock is dispatched. Fortis Green reserves the right to delay any order if we suspect a further security control is needed.
Whilst Fortis Green employs the latest in Secure Sockets Layer (SSL) technology software for its transactions with our customers, we will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an un-authorised manner.
All personal information saved at fortisgreen.com will be handled with utmost care. The information that we store will not be sold or used for any purposes other than making sure you get the best service possible. It will solely be used for informing you about special offers and other marketing activities related to Fortis Green. Your personal data may be disclosed to third parties only when it is necessary to fulfil the purposes described above. If you wish to end your subscription to information from us, you can unsubscribe at any time. You have the right know at any time what information is kept about you in our systems. This information can be requested by sending an email to firstname.lastname@example.org.
You can contact us with any queries, feedback, media requests or ideas at email@example.com